What should I do if my eSIM shows an "Activating" status before I arrive at my destination?

If your eSIM shows an "Activating" status before you arrive at your destination, it will automatically set up once you reach your destination.

To ensure you can use your data successfully upon arrival, please follow these steps and avoid removing the plan, as it cannot be reissued or reinstalled after deletion:

A. Enable "Data Roaming" for the newly added line

B. Reset the Network Connection & Restart Your Device

1. Turn on Airplane mode for 15 seconds, then turn it off to reset the network connection.
2. Restart your device.
3. 
   

Please note that the eSIM plan's validity might begin as soon as you scan and install the QR code, depending on your plan, despite this issue.

For further assistance, contact us at hello@esimworld.net.