Error : eSIM Cannot Be Added. This code is no longer valid. Contact your network provider for more information.

If you encounter the message “eSIM Cannot Be Added. This code is no longer valid. Contact your network provider for more information.”,  it indicates that the eSIM plan you are trying to add has either been previously activated or that there was an issue scanning the QR code due to a poor connection.

To resolve this issue, please check the following:

• Ensure that the eSIM is not already added to your device.
• Verify that you have a stable network or WiFi connection.
• Check if your device has reached the maximum number of eSIM profiles it can support.

For the best results, we recommend scanning the QR code. If scanning issues persist, you may manually enter the eSIM details.

Apple

1. Go to [Settings] > [Cellular/Mobile Service] > [Add eSIM]
2. Tap [Use QR code]
3. Click [Enter Details Manually]
4. Enter the ‘SM-DP+ Address’ and ‘Activation Code’ provided in the email. (Please make sure you don't paste with https:// or http://)
5. Your eSIM plan will be activated automatically once the details are set

Samsung

1. Go to [Settings] > [SIM Card Manager] > [Add eSIM]
2. Tap [Scan QR code] > [Enter activation code]
3. Enter the ‘Activation Code’ provided in the email. (Please make sure you don't paste with https:// or http://)
4. Click “Add”
5. Your device will automatically start the activation process. Follow the on-screen instructions to complete the installation

Google

1. Go to [Settings] > [Network & Internet] > [SIMs]
2. Select [+Add SIM] > [Download a new eSIM]
3. Tap [Need help?] > [Enter it manually]
4. Enter the ‘Activation Code’ provided in the email. (Please make sure you don't paste with https:// or http://)
5. Your eSIM plan will be activated automatically once the details are set

Please let us know via hello@esimworld.net if you need further assistance.