Error : Unable to Activate eSIM. You can try again, or contact your carrier for assistance.

If you see the message “Unable to Activate eSIM. You can try again, or contact your carrier for assistance.,” it typically means that the connection to download the eSIM plan was disrupted.

To resolve this issue, ensure your device has a stable and unrestricted internet connection when attempting to download the eSIM profile from the LPA server. Try adding the eSIM plan manually while connected to a reliable internet network.

While the most recommended installation method is scanning the QR code, if you encounter issues with scanning, you can enter the details manually.

Apple

1. Go to [Settings] > [Cellular/Mobile Service] > [Add eSIM]
2. Tap [Use QR code]
3. Click [Enter Details Manually]
4. Enter the ‘SM-DP+ Address’ and ‘Activation Code’ provided in the email. (Please make sure you don't paste with https:// or http://)
5. Your eSIM plan will be activated automatically once the details are set

Samsung

1. Go to [Settings] > [SIM Card Manager] > [Add eSIM]
2. Tap [Scan QR code] > [Enter activation code]
3. Enter the ‘Activation Code’ provided in the email. (Please make sure you don't paste with https:// or http://)
4. Click “Add”
5. Your device will automatically start the activation process. Follow the on-screen instructions to complete the installation

Google

1. Go to [Settings] > [Network & Internet] > [SIMs]
2. Select [+Add SIM] > [Download a new eSIM]
3. Tap [Need help?] > [Enter it manually]
4. Enter the ‘Activation Code’ provided in the email. (Please make sure you don't paste with https:// or http://)
5. Your eSIM plan will be activated automatically once the details are set

Please let us know via hello@esimworld.net if you need further assistance.