How do I activate my eSIM plan on my phone?

Modified on Wed, 9 Jul at 5:45 PM

After completing your purchase, we’ll send a confirmation email containing a QR code and activation details. You can install your eSIM using either the QR code or by entering the activation info manually.

✅ Make sure you’re connected to a strong Wi-Fi network and not in airplane mode

Apple

A. Quick installation for iOS 17.4 or newer

1. Open the QR voucher email

2. Tap the link under “iOS 17.4 or newer?” to begin installation

B. Scan QR Code

1. Go to [Settings] → [Cellular/Mobile Service] → [Add eSIM]

2. Tap [Use QR Code] and scan the QR we emailed

3. Follow on-screen instructions

C. Enter Activation Details Manually

1. Go to [Settings] → [Cellular/Mobile Service] → [Add eSIM]

2. Tap [Use QR Code] → [Enter Details Manually]

3. Enter the SM-DP+ Address and Activation Code (from your email)

→ Don’t include https:// or http://

4. Follow on-screen instructions

Samsung

A. Scan QR Code

1. Go to [Settings] → [SIM Card Manager] → [Add eSIM]

2. Tap [Scan QR Code] and scan the code from your email

3. Follow on-screen steps to complete installation

B. Enter Activation Details Manually

1. Go to [Settings] → [SIM Card Manager] → [Add eSIM]

2. Tap [Scan QR Code] → [Enter Activation Code]

3. Enter the Activation Code (from your email)

→ Exclude https:// or http://

4. Tap Add and follow the prompts

Google

A. Scan QR Code

1. Go to [Settings] → [Network & Internet] → [SIMs]

2. Tap [+ Add SIM] → [Download a New eSIM]

3. Scan the QR code from your email

4. Tap Download to confirm

B. Enter Activation Details Manually

1. Go to [Settings] → [Network & Internet] → [SIMs]

2. Tap [+ Add SIM] → [Download a New eSIM]

3. Tap [Need help?] → [Enter it manually]

4. Enter the Activation Code (from your email)

→ Do not include https:// or http://

5. Follow on-screen instructions to complete setup

❓Encounter error?

If you face any issue regarding installation or network,