Real-Name Registration Required? Here’s When and How to Do It

To use your eSIM in Hong Kong, Taiwan, or Korea, you are required to complete real-name registration, in compliance with local regulations.

If your eSIM isn’t working in these countries, it’s likely because this step hasn’t been completed yet.

• For Hong Kong and Taiwan, please complete your registration here.
• For Korea, you can register here.

If you need any help during the registration process, feel free to contact us.