You can’t use an eSIM with a locked phone. To determine whether your device is locked, please follow the instructions below or contact your carrier. If your phone is locked, you should contact your domestic carrier to unlock it before using the eSIM plan.
Apple
Go to [Settings] – [General] – [About] and swipe down.
- If you see “Network Provider Lock – No SIM restrictions” and “Digital SIM – IMEI (number will appear),” your phone is compatible with eSIM.
- If you find “SIM restrictions,” your phone doesn’t support eSIM.
Samsung & Google
Go to [Settings] – [Connections] – [Mobile networks]. Select [Network operators].
- If multiple available networks appear, the phone is likely unlocked.
- If only one result comes back from the network search or if the Search Networks option is unavailable, then the phone is most likely locked to the carrier.
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