If your phone is carrier-locked, it won’t work with our eSIM. Here’s how to check your phone’s lock status before installation:
Apple
1. Go to [Settings] > [General] > [About]
2. Swipe down to find:
- “Network Provider Lock – No SIM restrictions” → ✅ Your phone is unlocked
- “SIM restrictions” → ❌ Your phone is locked
Also, check that a Digital SIM IMEI is displayed—this confirms eSIM compatibility.
Samsung & Google
1. Go to [Settings] > [Connections] > [Mobile networks]
2. Tap [Network operators]
- If multiple networks appear → ✅ Your phone is likely unlocked
- If only one network appears or Search Networks is disabled → ❌ It’s likely locked
If your device is locked, contact your original carrier to request an unlock before using the eSIM plan.
Need help? Reach us at hello@esimworld.net.
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